What happens if I forget my mailbox combination?
Notify the student mailroom worker and he or she will give you a copy of the combination.

Can I mail on campus mail and outgoing mail at the student mailroom?
Yes, you can mail on campus and off campus mail from the student mailroom. On campus mail does not require postage. However, if you are mailing a large amount of envelopes on campus you need to place them in numerical box order and rubber band them together. All on campus mail needs to have the first and last name, as well as the box number of the recipient.

What kind of stamps can I purchase in the student mailroom?
You can purchase postcard stamps ($0.23) and regular stamps ($0.37).
You can also purchase $0.60 stamps which can be used to mail envelopes overseas or to mail heavier envelopes.

What happens if I need to pick up a package containing medication and the mailroom is not open?
You may ask the front desk worker or Springs Manager to open the mailroom in order for you to get your medication. You must sign the package logbook to verify that you picked up your medicine.

What happens to my mail if I study aboard, graduate, or transfer?
You will need to fill out a Forward Address Request form and turn it in to Robyn Sanderson, Springs Coordinator. This information will be entered into the computer system so that the mailroom may forward your mail to the address listed on your Forward Address Request form. If you study abroad your mail will be forwarded until you return to school. If you graduate or transfer your mail will only be forwarded for 3 months after you leave PC.

How do I let the mailroom know that I need my mail forwarded?
You need to fill out the Forward Address Request form which can be found above the mail drop outside the student mailroom. Turn this form into a student mailroom worker or to Robyn Sanderson, Springs Coordinator.

What kinds of mail can be forwarded to me if Im studying abroad or after I graduate?
By law, we are only allowed to Forward mail that is listed as First Class Standard or was sent with a stamp. We are NOT allowed to forward Non-profit mail or on-campus mail that does not have a stamp. We cannot forward packages that are delivered to campus when you are not here.

How long is mail forwarded to me after graduation?
Your mail is only forwarded for 3 months after you graduate. This should give you enough time to change your address with your bank, magazines subscriptions, etc.

Can I have outgoing mail and packages weighed in the student mailroom?
Currently, we cannot weigh outgoing mail or packages in the student mailroom. If you need an envelope weighed you may take it to the Administration Post Office which is located in the basement of the Administration Office building. If you need to mail a package you need to go to the Clinton Post Office.

How do I know that I have a package in the mailroom?
When you receive a package in the student mailroom you will receive an e-mail notifying you that you have a package waiting in the mailroom.

What happens to my mail and packages during holiday breaks?
Mail and packages are accepted during holiday breaks and will be distributed once school reconvenes. We do not forward any mail during these breaks since the college is closed.

What happens if I receive flowers?
Flowers that are hand-delivered from a local florist shop will be held at the front desk of Springs. One of the front desk workers will contact you to ask you to pick them up as soon as possible. When you pick up the flowers you need to sign the flower log. Flowers that are shipped from websites such as 1-800-Flowers will be delivered to the student mailroom. These will be logged into the mailroom package book. The mailroom worker will contact you and ask you to pick up these flowers immediately. You need to sign the package logbook in the mailroom when you pick up these flowers. If you come to pick up your flowers at a time when the mailroom is closed, please ask the front desk worker to open the mailroom to get your flowers.

What happens if my mailbox is not working?
Please notify the student mailroom worker who will write down your name and box number. Once there are several boxes that have been reported as broken the Springs Coordinator will contact maintenance. Maintenance will work on the boxes as soon as possible. The Springs Coordinator will let you know when your box has been fixed.