James H. Thomason Library
Services
Information for:
Remote Connection to Library Subscription Databases:
Electronic resources at Presbyterian College are available from both on and off-campus locations to PC students, faculty, and staff.
When you attempt to access a database or electronic resource through the Library website, you should receive a prompt for a login using your BannerWeb username and password (this should be the same login that you use for printing via the campus network printers).
This information will authenticate you as a licensed Presbyterian College user and allow remote access all PC subscription databases and eBooks until you close the browser [Safari, Firefox, IE] you are using.
Troubleshooting Tips:
If you have difficulty connecting remotely:
- Try accessing the database from a different link on the web site. You must access the databases through the Library web site, however.
- Shut down your browser (i.e. Internet Explorer, Mozilla Firefox, Safari, etc.) and try again or use a different browser.
- Sometimes files in your cache will prevent you from loading new pages.
Try clearing the cache on your computer:
Internet Explorer
v8.0
-Click on Tools
-Select Internet Options
-Select General tab
-In the Browsing History section, click on the Delete button
-Then select all items listed and hit Delete
-Finally, click OK
Mozilla Firefox
v3.6.8
-Click on the Tools
-Select Clear Recent History
-Select Everything for the Time Range to Clear and then under Details select all items in the list
-Finally, click the Clear Now button
Safari
v5.0
-Click on Edit
-Select Empty Cache
-Click on Empty
-Then click History
-Select Clear History
- Try again later - the subscription service may have a temporary problem.
- Make sure you are logging in with your PC e-mail account user name (i.e. asrush)
and password.
- Some of our databases require pop-up windows to function properly. If you have
a problem after connecting, try enabling pop-up windows on your computer:
Internet Explorer
v8.0
-Click on Tools
-Click Pop-up Blocker
-Select Turn Off Pop-up Blocker
Mozilla Firefox
v3.6.8
-Click on Tools
-Select Options
-Select Content Tab
-Uncheck Block Popup Windows
Safari
v5.0
-Click on Edit
-Uncheck Block Pop-Up Windows
Any trouble accessing these resources should be reported to Abigail Fuller, Electronic Services Librarian at extension -7026 or by e-mail at asrush@presby.edu. She will get back to you within 24 hours.