James H. Thomason Library

Services

Information for:

• Students
• Faculty
• Community patrons

Remote Connection to Library Subscription Databases:

Electronic resources at Presbyterian College are available from both on and off-campus locations to PC students, faculty, and staff. When prompted for a user name and password, enter your PC e-mail account "user name" and "password."

This information will authenticate you as a licensed user and allow remote access to all PC subscription databases.

Troubleshooting Tips:

If you have difficulty connecting remotely:

• Try accessing the database from a different link on the web site. You must access the databases through the Library web site, however.
• Shut down your browser (i.e. Internet Explorer, Firefox, Safari, etc.) and try again or use a different browser.
• Sometimes files in your cache will prevent you from loading new pages.
  Try clearing the cache on your computer:
  
  

  Internet Explorer v6.0 -Click on Tools -Select Internet Options -Select General tab -In the Temporary Internet Files section, click on the Delete Files button -Click OK

  Netscape v7.0 -Click on the Edit menu -Select Preferences -Click on the arrow to the left of Advanced to expand the menu -Select Cache -Click on the Clear Memory Cache button -Click on Clear Disk Cache button -Click OK

  Mozilla Firefox -Click on the Tools menu -Select Options -Select Privacy -Click the Clear button next to Cache

• Try again later - the subscription service may have a temporary problem.
  
• Make sure you are logging in with your PC e-mail account user name (i.e. tinman) and password.
  
• Some of our databases require pop-up windows to function properly. If you have a problem after connecting, try enabling pop-up windows on your computer:
  
  

  Internet Explorer -Click on Tools -Click Pop-up Blocker

  Netscape -Click on Tools -Click Popup Manager

  Mozilla Firefox -Click on Tools -Select Options -Select Web Features -Uncheck Block Popup Windows

Any trouble accessing these resources should be reported to the Reference Librarians at extension -7080 or by e-mail at tinman@presby.edu during the day or dlee@presby.edu during the evening hours.