James H. Thomason Library
Services
Information for:
Remote Connection to Library Subscription Databases:
Electronic resources at Presbyterian College are available from both on and off-campus locations to PC students, faculty, and staff. When prompted for a user name and password, enter your PC e-mail account "user name" and "password."
This information will authenticate you as a licensed user and allow remote access to all PC subscription databases.
Troubleshooting Tips:
If you have difficulty connecting remotely:
- Try accessing the database from a different link on the web site. You must access the databases through the Library web site, however.
- Shut down your browser (i.e. Internet Explorer, Firefox, Safari, etc.) and try again or use a different browser.
- Sometimes files in your cache will prevent you from loading new pages.
Try clearing the cache on your computer:
Internet Explorer v6.0
-Click on Tools
-Select Internet Options
-Select General tab
-In the Temporary Internet Files section, click on the Delete Files
button
-Click OK
Netscape v7.0
-Click on the Edit menu
-Select Preferences
-Click on the arrow to the left of Advanced to expand the menu
-Select Cache
-Click on the Clear Memory Cache button
-Click on Clear Disk Cache button
-Click OKMozilla Firefox
-Click on the Tools menu
-Select Options
-Select Privacy
-Click the Clear button next to Cache
- Try again later - the subscription service may have a temporary problem.
- Make sure you are logging in with your PC e-mail account user name (i.e. tinman)
and password.
- Some of our databases require pop-up windows to function properly. If you have
a problem after connecting, try enabling pop-up windows on your computer:
Internet Explorer
-Click on Tools
-Click Pop-up BlockerNetscape
-Click on Tools
-Click Popup ManagerMozilla Firefox
-Click on Tools
-Select Options
-Select Web Features
-Uncheck Block Popup Windows
Any trouble accessing these resources should be reported to the Reference Librarians at extension -7080 or by e-mail at tinman@presby.edu during the day or dlee@presby.edu during the evening hours.

