Email Policy

Although Counseling Services staff regularly communicate via electronic mail, we also value the privacy of our students and clients.  Please consider the following information prior to sending e-mail to Counseling Services staff:
E-mail is not an appropriate medium for individual questions regarding personal counseling.  It is most appropriate for requesting general information regarding services, resources, or other campus information.  Counseling Services staff does not respond to inquiries from students/clients regarding specific counseling issues.  Confidentiality is essential to the counseling process and cannot be assured with e-mail.  We cannot guarantee that the contents of an e-mail message will remain confidential.  While we will do our best to keep communications private, e-mail usage can be monitored and others may read the content of personal messages.
Staff access to e-mail is also limited to Counseling Services work hours.  There is no expectation that Counseling Services staff will check e-mail after hours.  Also, there is no way of knowing whether a specific staff member is unavailable due to illness, vacation, or other reasons. This means that a message may not be read immediately.

E-mail should never be used for urgent communication of any sort.  In case of an emergency please call 911.

If you have an after-hours emergency please call 911 or go to the Emergency Department of Lauren’s County Hospital.

The Student Counseling and Health Center is located at 120 East Calhoun Street.