Position Opportunity: Associate Director of Financial Aid

Presbyterian College is seeking a highly motivated individual to join the enrollment management team as the Associate Director of Financial Aid for undergraduate and graduate financial aid. This position is vital in the recruitment and retention of students and must provide exemplary service to various populations.

Job Summary:

This position coordinates the origination and disbursement of state, federal and alternative student loans.  The position also serves as the Financial Aid Office Banner functional expert.  The Associate Director of Financial Aid serves as the second in charge in the Financial Aid Office and manages the office in the director’s absence.

Essential Job Functions: 

  • Responsible for ensuring institutional compliance of all federal loan programs and all alternative loan programs.
  • Responsible for the origination of federal loans through the US Department of Education software.
  • Monitor the disbursements of federal and private loan funds for undergraduate and graduate students.
  • Initiate actions to resolve problems concerning the Federal Direct Loans and alternative loans.
  • Counsel students and parents on all financial aid programs and application requirements including loan programs, repayment provisions and deferment options.
  • Counsel students and parents regarding financial aid and student account balances.
  • Produce reports in Banner as necessary to reconcile all loan problems or determine loan reallocations.
  • Coordinate the reconciliation of all federal direct loan disbursements and alternative loan disbursements to COD and the Business Office on a monthly basis.
  • Update the entrance interview requirements in Banner.
  • Coordinate the exit interview information for students. Develop and maintain procedures for loan processing.
  • Complete verification on student financial aid packages as required.
  • Prepare reports and surveys as required including FISAP, IPEDs, etc. Serve as Financial Aid Office Banner functional administrator.
  • Complete Banner New Year Roll and prepare SQL reports as needed.
  • Responsible for state loan program including teacher loans and SC Student Loan Corporation.
  • Conduct workshops on financial aid for local high schools and organizations as requested. Conduct workshops on financial aid during fall and spring visitation days to prospective students and parents (undergraduate and pharmacy).
  • Package awards for prospective and returning students.

Experience and Education:  

Bachelor’s degree from an accredited college or university required. At least three years of experience in financial aid. Considerable knowledge of policies, procedures and practices for administering financial aid programs. Working knowledge of Banner required—functional administration preferred. Excellent interpersonal, verbal, written skills. Working knowledge of Microsoft Office products. Ability to quickly establish and maintain rapport with prospective students and families, current student body and parents, and faculty/staff.  Ability to manage multiple projects with time-sensitive deadlines while maintaining excellent, personalized financial aid service to parents, students, and faculty/staff. Ability to diffuse difficult or emotional situations with students and/or parents.