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Job Title: Director of Advancement Operations
Department: Advancement
Reports To: Vice President for Advancement

SUMMARY
Under the supervision of the Vice President for Advancement, the qualified individual directs and oversees the day-to-day management of all aspects of the development and alumni institutional database and information services; assures high standards of quality, consistency, and accuracy of alumni and development-related information; and complies with gift administration/tax policies and regulations. The director maintains close contact with key members of development and alumni staff; provides leadership and manages all advancement services, including biographical maintenance, data extraction and reporting, production services, prospect research, stewardship; and serves as the primary channel of all internal and external gift information.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Management of the Advancement Services Unit – 25%

  • Supervises the staff responsible for biographical records management, gift records
    management, production, prospect research, stewardship, and scholarship programs; plans the workload and supervises the daily operations of the office.
  • Assistant Director of Advancement Services
  • Stewardship and Communications Coordinator
  • Manages project schedule: coordinates information requests, evaluating and prioritizing
    such requests through frequent discussions with department staff; coordinates data entry and maintenance projects with appropriate staff; informs user community of changes in policies, procedures, and data locations within the database.
  • Sets goals and plans programs for Advancement Services; plans and administers the department budget; establishes work standards; hires, trains, supervises, and evaluates staff.
  • Coordinates a wide variety of support and administrative services for all programs in the Advancement division, including gift and pledge processing, generation of receipts and acknowledgments, biographical data maintenance, production and mailing services, creation and maintenance of standard reports.
  • In conjunction with department staff, develops, documents and reviews administrative and technical policies and procedures.
  • As necessary, establishes campaign tracking protocols and ensures adherence to reporting standards.
  • Initiates and maintains Council for Aid to Education (CAE) reporting structure and process.
  • Creates and maintains policies and procedures for all aspects of Advancement Services.
  • Ensures adherence to internal policies and procedures relating to receipt and deposit of gifts, and the creation and maintenance of accurate biographic records to minimize fund-raising revenue losses.
  • Ensures adherence to industry standards relating to data security, gift receipts and acknowledgments.

Database Administration and Analysis – 20%

  • Serves as campus resident expert on Blackbaud.
  • Monitors day-to-day operation of the data system, establishes user security, maintains support tables, and performs necessary technical adjustments and updates.
  • Insures on-going educational programs for staff.
  • Develops and documents standard reports for staff use.
  • Serves as liaison with vendor accepting new releases and solving problems.

Planning and Support of Division Programs – 20%

Alumnae and Alumni Relations

  • Establishes and maintains (or delegates) geographic cluster definitions for alumni.
  • Maintains (or delegates) email addresses for electronic newsletters.
  • Oversees all event entry for division functions.

Annual / Major / Planned Giving

  • Oversees creation and maintenance of solicitation segments.
  • Facilitates use of demographic screening results and proprietary applications purchased from outside vendors.
  • Oversees prospect tracking.
  • Assists in Prospect Management meetings.
  • Oversees curation of lists for mailing of planned giving marketing materials.
  • Oversees and participates in the creation of donor profiles and prospect research.

Development and Support of Stewardship Programs – 25%

  • Assures the oversight and production of annual summary letters to fund contacts through communication with Financial Aid, Provost’s Office, and Accounting Office, and communication with student recipients.
  • Assures the availability of all data necessary to plan and conduct an annual event for fund donors and contacts and fund recipients.
  • Maintains Blackbaud data on scholarship contacts, student recipients, annual awards, market values, and changes to award criteria.
  • Maintains paper files on all scholarships, including original agreements.
  • Oversees production of fund profiles – identifying contacts and prioritizing schedule, conducting interviews, approving text, formatting, printing, and distribution.
  • Produces data for annual year-end honor roll of donors.
  • Develops means to produce highly personalized acknowledgments.

Support of Other College Programs and Initiatives – 10%

  • Supports major campus events by creating (or delegating) invitation lists and tracking event attendance.
  • Maintains mailing lists for academic department general mailings such as recent graduate
    surveys.

Qualifications

  • Bachelor’s degree and/or comparable experience in the noted field
  • Seven plus (7+) years of experience in Advancement Services, with preference in higher education
  • Experience in managing Blackbaud, The Raiser’s Edge/NXT.
  • Experience working with multiple internal constituencies; including finance and budget office.
  • Excellent knowledge of data systems, query tools, report writing and analytic dashboard production.
  • Advanced knowledge of philanthropy and fundraising principles preferred.

To Apply
Send a cover letter, résumé and list of three references including contact information to Presbyterian College Office of Human Resources, 503 S. Broad St., Clinton, SC 29325 or email materials to hr@presby.edu.

The College seeks to hire the most qualified candidate and does not discriminate against any legally protected class.