IT Help Desk

We help students with general computer issues, including security, networking, and data backup/recovery.
We are located in Thomason Library 11, downstairs.

Computer Recommendations:

Operating System

Most companies offer educational discounts on laptops, desktop computers, tablets, and programs. You can purchase online or go into any retail store and ask about their educational discounts, promotions or deals.

A few of the top brands are

It is highly recommended that you  keep your Operating System up-to-date by setting it for Automatic updates.

Note: There is a variety of hardware available, including netbooks, tablet computers, that students may find to be sufficient for their needs.  As such, the concern from an IT perspective is that the software receives regular security updates to reduce the risk of infections.

Software & Programs

Microsoft Office 365 is FREE for all Presbyterian College Students
(available for both PC & Mac users)


  1. Go to
  2. Enter your Presbyterian College email address to register, followed by your PC username and password
    • Note: Mac users, please email HelpDesk if you are unable to register & install
    • Note: You must be on your personal laptop or desktop computer to install the programs.
    • Note: It will download and install based on the type of laptop or desktop computer you are using.
  3. Click Install.
  4. Follow the installation instructions.

NOTE: The College’s licensing agreement provides this software only to current students. Once you are no longer a current PC student, you will lose access to any software that you have downloaded. Available software currently includes Word, Excel, PowerPoint, Outlook, and OneNote. Microsoft determines which versions of the software are available for download; available software may vary based on your operating system.

Adobe Acrobat Reader DC is a FREE program
(available for both PC & Mac users)


  1. Go to
  2. Click Install Now.
  3. Follow the installation instruction.

Adobe Creative Cloud is available to students at an educational discounted rate.
(available for both PC & Mac users)


To learn more about the programs available with the Adobe Creative Cloud and pricing go to

Resources Used Campuswide

A learning hub used for students and faculty to manage course materials. Login to Brightspace »

PC Email
The College’s email service provider is Gmail. Your Presbyterian College email account will also provide you access to Google Drive. To access your email log in through Gmail.

Provides access to course information, registration for courses, grades, class rosters, bills, and payments. For more information about BannerWeb go to BannerWeb or BannerWeb FAQs.

The James H. Thomason Library website
Provides numerous ways to search through the library’s catalogs and databases. For more information about the library go to the James H. Thomason Library website or the James H. Thomason Library FAQs.


Presbyterian College has a 1,000Mbps fiber internet connection. There is also wireless WiFi coverage on and around campus. To connect, select the ‘PC_Student’ and enter your student supplied passkey. Everyone is required to authenticate to the wireless network for access. You will be prompted for your username and password, which is the same password used for printing at the library and computer labs.

An ethernet cable is recommended in the dorm rooms. Ethernet cables provide a higher speed and more reliable network connection than wireless. Cables may be purchased at local stores: Fred’s and WalMart.

NOTE: Personal wireless Access Points (A.P.s) and routers are strictly prohibited throughout the campus.

Copyright Materials / Legal Downloads

Students are allowed to purchase or stream through legal services such as GooglePlay, Netflix, iTunes, or Amazon for personal use.

Illegally downloading unauthorized versions of copyrighted materials such as music, movies, files, or videos is prohibited on campus. Copyright infringement is not something to be taken lightly and the government can file criminal charges, which can result in substantial fines and imprisonment.

If you have any questions, please take a look at our FAQ page or email us at or call (864) 833-7100.